Hi Michelle and James,
Derek and I just wanted to take the time to thank you both for your support in selling our house at 8 Bluewater Drive, Sandhurst.
From the very beginning , we were happy with your honest and transparent approach to the sale, keeping us informed every step of the way, and giving us guidance based on your expertise and knowledge of the local market.
We felt like it was a true partnership between ourselves as the sellers, and yourselves as our agents. All the way, we felt that you were guiding us in decisions relating to the sale, based on the best outcome for us all, not just a quick sale so that you could get your commission. Your availability to both ourselves and also potential buyers, at all hours of the day (including weekends) was very much appreciated, even though it obviously interrupts your own personal time. You were always available to us, and prepared to answer any of our questions, however silly they may have been.
Given the prevailing market conditions for Sandhurst, it was comforting to us that you were prepared to keep the house on the market until we were able to get a price that was acceptable to us. I have no doubt that other agents would have put pressure on us to accept a lower price, so that they could get their commission and move on.
It was an added bonus that in dealing with you both we had the chance to work with 2 of the nicest, most professional people in your industry. Your integrity is second to none.
Thanks again for all your help through this process, and please feel free to come and visit us at our new property when you have the chance. Maybe sometime when you get a weekend free – haha.